More than ever, the success of a credit institution depends on the systematic and deal-oriented design of the meetings of advisors with customers. In times of aggressive competition for potential customers, it is absolutely necessary to further develop the required competences of each individual employee in all segments in a targeted way.
zeb/ develops and implements together with you the necessary training and coaching architecture for the entire sales process (acquisition, advice, sales, cross-selling, after-sales management). An effective mix of formats and measures ensures sustainable implementation success and demonstrably raises the passion for proactive sales in the field of financial services. We support you in raising the fun factor in customer relations management and sales and, as a result, in improving your sales results.
Our services:
- Quick check
- Individual training and coaching components in change and campaign projects
- zeb/mind.change: creates the basis for sales activation and for a change in attitudes and opinions towards a sales and performance culture.
- zeb/competence.profiling: groups sales employees by potentials classes and forms the basis for planned operative and strategic qualification measures.
- zeb/success.multipliers: pragmatic approach for activating sales with a fast impact on results.
- zeb/sales.coaching: raises sales performance on site at the workplace and in customer meetings and ensures the sustained effect of previous training. Managers are integrated into the overall process on site.
- zeb/high.performance: enhances the qualifications of top performers through tailored modules in various sales segments and also ensures the long-term qualification and loyalty of the employees to the enterprise.
- zeb/train-the-trainer: ensures the internal availability of high qualifications and capacities for sustainably securing the project\'s success in the long-term.