In recent years, financial service providers have experienced not only a rise in the requirements for themselves, but also in the demands of corporate management. A transparent leadership concept is needed to ensure growth and raise efficiency. zeb/ supports financial institutions in setting up a high-performing leadership system and establishing harmonised quality standards.
zeb/leadership.concept helps you in defining a generally binding framework for management activities in your enterprise and in establishing a competitive leadership and performance culture. The objective that is at the heart of this concept is to make your employees more successful in their professional environment and thereby ensure your organisation's growth. At the same time, the leadership concept will contribute to significantly shaping the efficiency of your organisation. We support you in raising the competences of your managers for their operative and strategic leadership tasks and in optimising the co-operation among managerial levels.
Our approach:
- We perform a quick check of the current situation and a review of the leadership culture and processes as well as the qualifications of your managers.
- Then we define or modify leadership models and leadership guidelines.
- Based on the strategy of your credit institution, we design a manager competence model.
- Subsequently, we draw up a harmonised leadership process and develop matching tools with appropriate preparation and follow-up aids.
- In a further step, we integrate the leadership concept by means of a cross-hierarchy training and coaching concept for all managers.
- Finally, we evaluate the qualitative and quantitative leadership success with the help of the zeb/leadership and sales barometer.
Our training and coaching services:
- The "leadership coach training" addresses managers active in sales and customer advice. The objective of this modular qualification measure is to take stock of and broaden the personal competence as a leadership coach in the financial world. The focus is on the practice-oriented application and implementation of simple, but highly effective coaching tools.
- "Board members as sales coach" aims at building sales-oriented coaching competence at the managing board level. Priority is given to the application of different coaching types and tools as well as to raising sales-oriented leadership quality.
- Individualised training and coaching modules within the framework of diverse change projects (e.g. sales activation, restructuring, cost reduction programmes).
- One-on-one coaching sessions for board members and managers from all hierarchy levels and functional areas with highly qualified coaches from the zeb/coaching pool.